Privacy Policy

Showcasing our dedication to data security and privacy, the Trust Centre details robust security protocols and compliance measures, affirming our commitment to privacy policy, AI use and user trust.

General informationArrow right icon
  1. Defination

    Ingenius Technologies and Consutling referred as ITC

  2. Scope

    This ITC Privacy Policy (“Privacy Policy”) describes how we collect, process, and disclose information related to you as a natural person (“Personal Data”), and what rights you have with respect to the processing of your Personal Data. Under the prerequisite that we act as Controller, this Privacy Policy applies when you:

    • Visit any of our websites or social media pages,
    • Access or use any of our applications or platforms,
    • Access our cloud application,
    • Register and/or attend to any events hosted by us,
    • Contact our customer support,
    • Do business with us or,
    • Otherwise interact or communicate with us.

    These services are hereinafter collectively referred to as the “Services”. If you decline to provide your Personal Data or ask us to delete it, you may not be able to access or use the Services. If you are a candidate for potential employment with us, the dedicated Privacy Policy for the application process can be found here

  3. Name of controller and external data privacy consultant

    When we refer to Ingenius Technologies and Consutling (ITC), we mean the entity is responsible for the means and purposes of the processing and therefore acts as the Controller of your Personal Data.

    Any requests or questions related to data protection may be addressed to or

  4. Update of the privacy policy

    We may change or substitute this Privacy Policy at any time in our sole discretion. You should check back regularly for the most up to date version of this Privacy Policy and whenever you access one of our Services.

Data categoriesArrow right icon

The categories of data we process depend on your interactions with us and may include one or more of the following data categories.

  1. Contact and business data

    For the use of certain Services, contact data may be processed. Contact Data consists of last name, first name, email address, physical address, phone number, country of origin and similar contact information, including in exceptional ccircumstances usernames and passwords. These may be supplemented by business data such as position, company name and other similar information.

  2. Communication and transaction data

    Communication data refers to the data resulting from your interaction with us, e.g., emails, chat messages, webinars visited, files downloaded, and product interest information. We may also collect registration information related to your attendance at one of our events, including travel information, scheduling information, food preferences or allergies, and accessibility requests.

  3. Application-related usage data

    As is true of most hosted services providers, we automatically gather and analyse information on how and whether specific features of our Services are used, such as details about which of our applications and versions are being used, user interactions with the Services (including searches and other actions taken by users), the pages and files viewed, which online trainings are attended, the types of data sources queried, the types of visualisations built, system configuration information, the number of steps in a workflow, the type(s) of operations used and the queries submitted, as well as hardware properties such as CPU type and amount of RAM, log file data, and date and time stamps associated with use of the Services. Customers may opt out of Usage data collection in administrative however, such option may not be available for our hosted products where collection of Usage Data is automatic.

  4. Device and browser data

    When you visit one of our websites or applications, online and technical information from your computer or mobile device may be collected, such as: device type, location, information about the browser type and version, the operating system and version, the ISP or mobile carrier, the IP Address (or proxy server) and geographic areas derived from your IP address, time and date of access, duration of access, referring URL (if any), and identifiers that help us recognise your device and validate that you are a licensed user.

Origin of the dataArrow right icon

In most cases, you provide the Personal Data directly to us by accessing one of our websites or by registering and/or using one of the Services. We may also obtain Personal Data from your employer Services or from third party suppliers, social networks, or partners in the context of Business collaboration.

Purposes for processingArrow right icon

We use the Personal Data collected as described in this Privacy Policy, as specified in any agreement that incorporates this Privacy Policy, or as disclosed to you in connection with the Services. We do not carry out any statistical evaluation of a data subject s behaviour (profiling); in particular, there is no automated decision making (see Art. 22 Para. 1 and Para. 4 GDPR and Art. 6 Para. 1(b)GDPR).

  1. Providing the requested service

    We process your Personal Data to fulfil our contractual obligations to you, including to:

    • Provide and deliver products and services (including updates thereto);
    • Operate and improve our operations, systems, products and services;
    • Understand your preferences to enhance your experience; and
    • Provide service and support, such as sending confirmations, invoices, technical notices, updates, security alerts and administrative messages and providing customer support and troubleshooting
  2. Comments and questions

    If you contact us via our website, via email or in any other way, we process your Personal Data to understand and respond to your request and to provide customer service. In such circumstances, your request might be internally forwarded to the responsible department at ITC.

  3. Sales & marketing activities

    We may use your email address for direct advertising, to communicate news about upcoming events, products, and services, and for surveys. We also use your email address, which we receive in connection with the sale of a product or service, for direct advertising of products or services similar to the ones you ordered. Our marketing emails permit you to opt out of receiving further communications by selecting the unsubscribe link. In addition, you may opt out from marketing communication at any time by contacting or

  4. Statistics

    To improve performance of the Services, to assess and improve the customer and user experience, to identify future opportunities for development of the Services, and to assess capacity requirements, we may analyse aggregated, anonymised or statistical information based on Personal Data.

  5. Security & compliance

    We may analyse your Personal Data to maintain the security of the Services and facilities, to enforce our terms and conditions; to protect against, investigate and deter fraudulent, unauthorised, or illegal activity; and to avoid and detect attacks on our website or applications or misuse of our Services.

Lawfulness of processingArrow right icon

When we collect and use your Personal Data, we will only do so where at least one of the following applies:

  • We need to process your Personal Data to perform our responsibilities under our contract with you and to provide you with tools and services. [see Art.6 Para 1(b) GDPR]
  • We have a legitimate interest to process your personal information. [see Art.6 Para 1(f) GDPR]
  • You have given consent to process Personal Data. [see Art.6 Para. 1(a) GDPR]
  • It is necessary for us to process your Personal Data to comply with a legal obligation. [see Art.6 Para. 1(c) GDPR]
Cookies Policy and other tracking technologiesArrow right icon

Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without your permission. We use only Strictly necessary cookies which allow core website functionality such as user login and account management.

We do not store any cookies for marketing, statistics or personalization

RecipientsArrow right icon

Your Personal Data may be transferred to affiliates and partners of ITC as well as to a limited number of service providers (Processors) that perform processing operations such as database monitoring, hosting services, ticketing or provisioning of software tools. These service providers process Personal Data on our instructions only and have implemented state of-the art technical and organisational measures to safeguard the processed data. All Processors have been selected carefully and are closely monitored.

When we ask third parties to host or present at certain events like webinars or training, we may forward your Personal Data to the respective third party who may use this data to provide access to the event or may contact you for related marketing purposes.

If Personal Data is transferred to subsidiaries, partners service providers or third parties located outside the European Economic Area (EEA) which are not subject to an adequacy decision by the European Commission we will ensure that such recipient offers an adequate level of data protection, for instance by entering into EU Standard Contractual Clauses (SCCs) and implementing additional safeguards in accordance with legal requirements, or we will ask you for your prior individual consent to such international data transfers.

We may disclose your Personal Data to comply with legal requirements, such as in response to a court order or a subpoena. In such an event, we will use all reasonable and lawfully available measures to object to overbroad, unclear or otherwise inappropriate requests for information, and will cooperate with those seeking a protective order unless we are legally prohibited from doing so. We may also share Personal Data with our auditors, attorneys or other advisors under professional obligations of confidentiality in connection with corporate functions.

Duration of data storageArrow right icon

Your Personal Data will be deleted upon your request or as soon as it is no longer required to achieve the purpose for which the Personal Data has been collected, namely, to provide the requested Services. If legal regulations (e.g., by fiscal, commercial, or contractual law) apply that require longer storage of your Personal Data, or if we need your Personal Data to assert legal claims or defend against legal claims, we will store your Personal Data until the expiration of the corresponding storage period or until the settlement of the claims.

Any user account and its related data in applications where we act as Controller will be deleted upon your request or after three years of inactivity

Your RightsArrow right icon

Upon request, we will inform you whether and which data we have stored about you. Insofar as the legal requirements are met, you have the right to have this data corrected, blocked or deleted. You also have the right to receive Personal Data which you have provided to us, in a structured, commonly used, and machine readable format and have the right to transmit those data to another Controller under conditions and in accordance with the Regulation.

Insofar as we process your data on the basis of the balancing of interests, you have aright of objection if the legal requirements are met.

Where we are relying on consent to process your Personal Data you may withdraw your consent at any time for the future. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. You may exercise your rights by contacting us in writing, with a proof of your identity, at or If you are resident of the EU, you also have the right to direct questions or complaints to the lead supervisory authority.