Success Story #
27
Fraud Detection Using Man–Machine Intelligence
Banking
Insurance
Risk

Business Problem
A financial services organizationaimed to reduce false negatives and improve fraud detection accuracy for onlinecard-not-present (CNP) transactions, particularly within airline merchantgroups.

Actions Taken

·      Designed a scalable man–machine frauddetection ecosystem combining automated ML models with human review.

·      Applied classification models to identifysuspicious transaction patterns.

·      Integrated model outputs into operationalfraud review workflows.

Outcomes Achieved

·      Improved accuracy of fraud detection.

·      Reduced false negatives in fraudidentification.

·      Achieved 20% reduction in manual review effort.

·      Enhanced efficiency of merchant servicesfraud operations.

Question for the contact us form: Arefraud teams overloaded with manual reviews?

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